How to cancel your order

How to Cancel an Order with Nordic Nest

As a valued customer of Nordic Nest, we understand that there may be occasions where you need to cancel an order. We have made the process as simple and convenient as possible for you. Follow the steps below to cancel your order:

Step 1: Contact Customer Support

If you wish to cancel an order, the first step is to get in touch with our dedicated customer support team. You can reach them through various channels, including:

• Phone: Call our customer support hotline at [insert phone number] to speak to one of our representatives.
• Email: Send an email to [insert email address] with your order details and request for cancellation.
• Live Chat: Visit our website and initiate a live chat session with one of our support agents.

When contacting customer support, please provide your order number and any relevant information to help expedite the cancellation process.

Step 2: Verify Order Details

Once you have contacted our customer support team, they will verify your order details to ensure accuracy. This step is important to avoid any confusion or mistakes during the cancellation process.

Be prepared to provide the following information:

• Order number
• Product name or description
• Date of purchase

Having this information readily available will help customer support locate your order quickly and proceed with the cancellation.

Step 3: Cancellation Confirmation

After verifying your order details, our customer support team will confirm the cancellation and provide you with a cancellation reference number. This reference number serves as proof of your cancellation request.

Keep the cancellation reference number in a safe place for future reference, in case you need to follow up on the cancellation or if there are any issues that arise.

Step 4: Refund Process

If your order has already been processed and payment has been made, our customer support team will guide you through the refund process. The time it takes for the refund to be processed may vary depending on the payment method used and your financial institution.

Please note that if your order has already been shipped or delivered, you may need to return the product(s) in order to receive a refund. Our customer support team will provide you with the necessary instructions and address for returns, if applicable.

Conclusion

Cancelling an order with Nordic Nest is a straightforward process. By following the steps outlined above, you can easily cancel your order and receive any applicable refunds. Our dedicated customer support team is always ready to assist you and provide any additional information you may need.

If you require further assistance or have any questions, please do not hesitate to reach out to our customer support team.